DoIT Showroom Buyer's Guide


 ADVANCED

Dell Departmental PC Sales Program


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Program Overview

Departments order Dell computer products through Materials Distribution Services (MDS). MDS will submit your order to Dell electronically and your computer equipment will be shipped directly to the address you specify.

Configuration help and other questions: If you have any questions about or need assistance in configuring a Dell computer please contact the DoIT Tech Store Showroom by phone at (608) 265-SHOW (7469), by email at showroom@doit.wisc.edu, or visit the Showroom at 1210 W Dayton St., Madison, WI 53706 (open 7:45am to 5pm, Monday - Friday). The Showroom has various Dell computers on display, and expert consultants who can answer your questions and help you configure a system to suit your needs.

To order Dell computer products, go to the MDS website. Instructions for logging in to MDS follow below.

There are three ways to order Dell products:

You (or your purchasing agent) must have an MDS (Materials Distribution Services) account to place an order. Instructions for opening an account can be found Registration page. Procurement cards, DoIT numbers, and other forms of payment cannot be used with this system. If you have any questions about your MDS account or ordering through MDS, please contact MDS customer service.

 

The following instructions cover how to:

  1. Select your Dell products
  2. Save an E-quote
  3. Retrieve an E-quote
  4. Place your Dell order
  5. Create a new MDS account
  6. Check on the status of a Dell order

Select your Dell products

1.

First, go to the MDS site, located at http://mds.bussvc.wisc.edu/order/default.asp. Click on the "Been Here" button on the right side of the page.

(Or to create a new MDS account, click "I'm New" and follow the instructions below.)

Dell departmental ordering instructions.

2.

Enter your MD number and password, and click on the "Enter" button. If you do not have an MD number, you can still configure a Dell (by entering guest as your MD number and guest1 as your password) and save it as an E-quote for later retrieval and ordering.

Dell departmental ordering instructions.

3.

Click on the "Shop at our PC prime vendor, Dell Computer" link on the top of the page.

Dell departmental ordering instructions.

4.

Click on the "Shop at Dell for Computers and Accesories, Retrieve and Order E-Quotes" link at the top of the page.

Dell departmental ordering instructions.

5.

You are now on the UW-Madison special offers page. You can click "Customize" to configure one of the specials or click on "Systems" to continue to the full listing of products.

Dell departmental ordering instructions.

6.

This is the full Dell catalog page. Select the system or product category you want on this page.

For more assistance in selecting and configuring you Dell computer, contact the DoIT Tech Store Showroom at (608) 265-SHOW (7469) or showroom@doit.wisc.edu.

Dell departmental ordering instructions.

7.

Once you've chosen a category, you'll be asked to choose a system type. We recommend the OptiPlex desktops and the Latitude laptops (or notebooks).

Choose the system that you want to order by clicking on the "Choose" button located beneath the product name and information.

Dell departmental ordering instructions.

8.

Click on the "Customize" button to configure all the options for your system.

Dell departmental ordering instructions.

9.

Click on the radio buttons to custom configure your system the way you want.

For more information about many configuration options, click "? Help Me Choose" at the top of each section of options.

 

Dell departmental ordering instructions.

10.

As you choose different options, the price on the right hand side of the screen will change to reflect the configurations you've picked.

Directly below the price is Dell's "Preliminary Ship Date" which is an estimated ship date of when the product is expected to be built and shipped from Dell by.

When you are satisfied with your system, click on the "Continue" or "Add to Cart" button on the right side of the page below the price.

Dell departmental ordering instructions.

11.

Your system will show up in your Dell order form (a.k.a. shopping cart). If you'd like to add more systems or accessories to your order, click on "Continue Shopping" and you will go back to the main Dell catalog page.

If you are done selecting items, have an MD number, and are ready to order, click on "Create Order Requisition." Please follow this link for instructions on placing your order.

If you do not have an MD number (and would like your purchasing agent to order your cart), or if you are not ready to buy yet, you can save your cart by clicking on "Save as E-quote." Click here for more information on Dell E-quotes.

 

Dell departmental ordering instructions.

Save an E-quote

1.

An E-quote saves your cart for later revisions or ordering. If you do not have a MD number you must save an E-quote if you want to have your purchasing agent order your computer.

To save your E-quote, you have to fill out the information located under the "Contact information" heading. The E-quote name and description can be anything, but they can help you distinguish between multiple E-quotes.

The information under the "Authorized Buyer" heading is if you are ready to purchase immediately and want to send the E-quote to an authorized buyer.

When you have filled out this form, click on "Continue."

Dell departmental ordering instructions.

2.

The following screen confirms your E-quote. Make a note of the E-quote number for future reference. A copy of your E-quote will also be emailed to the address you entered in the previous screen. E-quotes are valid for up to 30 days from the time they were saved.

If you are giving this quote to a purchasing agent, please be sure to provide them with the E-quote number and the Email address you entered with the E-quote. Without the email address used, it is impossible to retreive E-quotes.

Dell departmental ordering instructions.

Retrieve an E-quote

1.

First, log in to your MDS account and enter the Dell online catalog (see Select your Dell products, steps 1-4).

To retrieve an E-quote, click on "Retrieve E-Quote," located in both the top and bottom grey navigation bars, on the right side.

Dell departmental ordering instructions.

2.

Enter the email address you used when creating the E-quote and click "apply."

Dell departmental ordering instructions.

3.

This page will show all the E-quotes that are outstanding. Select the one you would like to view, and click the "Retrieve E-quote" button.

Dell departmental ordering instructions.


Place your Dell order

1.

To place your order you must be in the Dell catalog with your selected Dell products in the orderform (see Selecting your Dell products, steps 1-9) or have retrieved an E-quote (see Retrieve an E-quote, steps 1-4) and have clicked on "Create Order Requisition."

Since you are ordering through the university, choose "Treat order as tax-exempt" in the Tax Status. Then choose your shipping preference. Lastly, choose "No" in the Export Intent section. Then click on the "Continue" button.

Dell departmental ordering instructions.

2.

This page shows a full, detailed summary of your order.

Dell departmental ordering instructions.

3.

If you are satisfied with your order, click on the "Submit Order Requisition" button at the bottom of the page.

Dell departmental ordering instructions.

4.

You are now back in the MDS website. Your order has not been placed with Dell yet: it is still a quote. The quote should show up in your MDS shopping cart. If you are satisfied with the quote, click on "Purchase."

Dell departmental ordering instructions.

5.

Your user information should be entered in the shipping information page, all you need to do is provide the address where you would like the computer shipped. Once the address is entered, click on "Send Order." You may also enter a number in the "Reference #" field to further identify your order.

Your order will now be processed.

Dell departmental ordering instructions.

Open a New MDS Account

1.

Go to the MDS site (http://mds.bussvc.wisc.edu/order/default.asp). Click on "I'm new".

Dell departmental ordering instructions.

2.

Click on the "Customer Number Request form" link.

Dell departmental ordering instructions.

3.

Click on the "Download the Customer Number form to be completed in Word, then printed and signed" link.

Dell departmental ordering instructions.

4.

Print out the resulting page, fill out the form, and mail it according to the directions on the form.

Dell departmental ordering instructions.

Check on the status of a Dell order

Your order status should be available by one business day after placing your order.

1.

Go to the MDS site and click on "Been here."

Dell departmental ordering instructions.

2.

Login to your MDS account.

Dell departmental ordering instructions.

3.

Select "Shop at our PC prime vendor, Dell Computer."

Dell departmental ordering instructions.

4.

Select "Check your Dell order status," near the bottom of the page.

Dell departmental ordering instructions.

5.

This brings up the Dell website. Select which information you would like to enter, enter the correct information, and click the "Submit" button.

Dell departmental ordering instructions.



Keywords: departmental Dell PC Inspiron Latitude Optiplex DimensionDoc ID: 3118
Owner: Adam W.Group: Showroom
Created: 2004-08-03Updated: 2009-08-18

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